Warehouse productivity problems are like bugs that infect the entire company. We talk to exasperated managers about this all the time. Many wholesalers are so fixated on squashing the bugs in the warehouse that they fail to see how other departments may be contributing to the problems at hand.
Most wholesalers are not able to deliver the quality of service they think they are providing. Why? Because too much service is bad service.
Most wholesalers wait until the fall/winter to embark on reroutes to avoid any significant projects during the busy summer months. While this makes sense on paper, there are significant flaws in the logic.
Use this Authority Matrix spreadsheet to help your company define decision-making authority levels.
Empowering managers with clearly defined authority levels is a solid first step in solving management problems in the beverage industry.